Contact Us
If You Have an Emergency, Please Call 911.
Office Hours
Mon - Thu: 9:00 AM - 4:00 PM
Fri: 9:00 AM - 3:00 PM
(607) 277-4911
(Billing Questions?)(607) 273-1161
Bangs Dispatch Number(607) 277-9281
Mail a Payment?
Bangs Ambulance, Inc.
P.O. Box 6445
Ithaca, NY 14851-6445
Pay by Credit Card?
Pay your bill online at any time.
Forms
Who Pays My Bill?
Medicare
We will bill your Medicare Part B. If you receive a signature form from us in the mail, please complete and return it to us to ensure prompt processing. Some of our services, including wheelchair transportation, are not covered by Medicare. You will be responsible for this bill. Please contact our office if you have any questions. If your ambulance claim was denied, you can appeal your claim with Medicare.
Medicaid
If you received a bill, and we should be billing Medicaid, please contact our office immediately or provide us with your insurance information with our Insurance Request Form.
No-Fault
If you were involved in an automobile accident, make sure you notify your insurance agent immediately and, after doing so, provide us with your No-Fault insurance.
Workers Compensation
If you were injured on the job, and you received a bill, please complete the Insurance Request Form with your worker's compensation information. If you do not know this information, please contact your place of employment for it.
Commercial Insurance
If you are covered by a traditional insurance program, please take a look at your invoice to see if we have billed it. If we have not, please complete the Insurance Request Form and return it to us. We will gladly submit the claim to your insurance.
Private Pay (No Insurance)
If you are unable to pay your bill in full at this time, please contact our office. We understand that medical bills are typically unforeseen expenses, and we will be happy to work with you on creating a payment plan.
Quality of Care
Our commitment to quality of care and customer service
At Bangs, we put our patients first. We are committed to providing responsive, technologically advanced, and caring emergency and non-emergency medical transportation services. We treat and transport patients during what may be the most anxious and difficult moments of their lives. We are committed to being there when you need us. We are there because we care!
We seriously consider all issues of quality of care and continually strive for excellence in customer service. Should you believe that we have not maintained the highest standards for quality of care and safety, please let us know your concerns. We respect and honor the rights of all patients by thoroughly investigating any grievance you may have. We appreciate all feedback and see this as an opportunity for further improvement in the quality of services for the community.
New York State Department of Health
Bangs Ambulance is certified by the New York State Dept of Health. You can contact the NYSDOH to report concerns or register a complaint by either calling 1 (800) 804-5447, or you may file a complaint in writing to:
New York State Dept of Health
Emergency Medical Services
433 River Street, 6th Floor
Troy, NY 12180